All parcel orders are shipped with UPS. Freight order carrier may vary based on the destination. You can also pick up your order from our Windsor, CA, office. We have a lockbox available for pickup outside business hours. See our Shipping & Return Policy for more details.

All returns must be authorized; call 707 838 6312 and ask for a Merchandise Return Authorization (MRA) Number and instructions. Include the MRA number with your shipment. Returns must be made within 30 days of receipt and are subject to a 10% restocking fee. All items must be returned in an unused and resalable condition. All temperature sensitive products sales are final and do not qualify for returns.